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This conversation is between Devinder Singh and Emma Davidson, Greens MLA for Murrumbidgee, discusses a collective perspective across states and territories, emphasizing the challenges of breaking down existing silos in the spectrum of services. The discussion encompasses input from elders and individuals with lived experiences. The focus then shifts to tangible examples of successful ecosystem models, with a specific mention of an organization in the Australian Capital Territory (ACT) providing in-home care and support to individuals with complex needs.

The organization’s success is attributed to its person-centered approach. An illustrative example is provided, highlighting how, during the COVID-19 pandemic, the organization prioritized clear communication with families and carers about risk reduction measures. The organization recognized the importance of maintaining relationships and social connections for overall well-being, extending beyond the strictly defined in-home care needs.

She applauds this approach, emphasizing that understanding the broader impact on individuals’ well-being equips service providers to handle challenging situations more effectively.

Join us our next conversation, National NDIS Review Conference at Parliament House on 22nd March 2024


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