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This conversation is between Devinder Singh and Jacquie Thomson discussed, the state of WA has over 1,500 NDIS providers of varying sizes and forms, and some providers have embraced clinical governance frameworks to ensure high-quality clinical work when delivering support to people with high physical needs or extra needs. However, smaller providers may not have the capability to implement such frameworks.

The sector overall needs to evolve to understand and embrace clinical governance frameworks, methodologies, and risk management more broadly. The Quality and Safeguards Commission and universal registration are topics that need to be discussed in this regard. Providers need to question whether they are well placed to deliver high-quality services in terms of clinical governance, and transparency through registration audits and publishing the results of clinical governance frameworks can help in achieving this goal.

It is important to have a layer of clinical understanding when choosing a provider for people with high physical needs or extra needs. The sector needs to evolve together in a more transparent and broader fashion.

Our Next National conversation on Clinical Governance

National NDIS Transformation Summit 3rd Aug 2023

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